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Tan Chen

INWK Graduate

"My name is Tan Chen. I have been working in Nortel Networks as a Global Network Product Support engineer since 2000. As a technical support engineer, I am still benefitting not only from the advanced technology I learned in the well-designed Internetworking courses, but also from the capabilities I gained through all the small projects and assignments: how to research; how to analyze and process complex information; and how to troubleshoot network issues to fulfill customer requirements in a professional way."