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Harnessing passion for an efficient Nova Scotia

Posted by Miriam Breslow on December 14, 2015 in News

When D.M. Stoneman arrived at the School for Resource and Environmental Studies in 2008, he was a student activist eager for change. As an undergraduate in Ontario, Stoneman was involved in various social issues. 鈥淭he one that always spoke loudest to me was environmentalism,鈥 he says. Stoneman was ecstatic to be accepted into the Master of Resource and Environmental Management program in SRES.

聽鈥淭he program was great,鈥 he says. Stoneman鈥檚 advisor, Dr. Michelle Adams, changed his view of environmental issues: 鈥淪he showed me that these problem can be solved not just from the outside, with protests and campaigns, but also on the business side.鈥 Like all MREM students, Stoneman studied the social and political dimensions of environmental management as well as biophysical sciences. In the Management Without Borders course, he worked with students from the other Faculty of Management schools to research carbon trading for the Halifax Chamber of Commerce. 鈥淏etween these courses and working with people with different backgrounds and different goals,鈥 says Stoneman, 鈥淚 think it took a great amount of passion and really funnelled it into a way to make positive change in a sustainable manner.鈥 Stoneman also benefited from his internship at Debert Industrial Park, where he performed environmental audits for businesses. 鈥淚 learned that you go in there and you think, 鈥極h, great, I鈥檓 going to show these people how they can save money and water and do all these great things.鈥 But sometimes you hit a brick wall.鈥 Businesses often resist change, says Stoneman, and it鈥檚 necessary to adapt the message to discover what resonates with them.

Stoneman is now applying these lessons to a new business. Thinkwell Shift, which he founded with partners Len Preeper and Carrie MacDonald, uses marketing insights to understand customers and provide them with customized options to make their homes and businesses more energy-efficient. The business grew out of Thinkwell Research, a marketing research and public opinion company founded by Preeper over a decade ago. Preeper was looking for a new endeavour for Thinkwell, and Stoneman and MacDonald had ideas about applying customer understanding to resource conservation challenges that appealed to him.

The bulk of Shift鈥檚 work is with Nova Scotia鈥檚 energy efficiency utility, Efficiency Nova Scotia, for which Shift implements numerous energy efficiency programs. Stoneman and his colleagues work with business owners and homeowners to make and maintain green changes, from installing energy-efficient lightbulbs to performing audits. Their goal is to change customers鈥 behaviour around efficiency by helping them find options that work for their lifestyle. Stoneman鈥檚 MREM degree prepared him well for discussions with customers. 鈥淭hat鈥檚 what I think separates us from everybody else,鈥 he notes. 鈥淲e really start with the customer in mind and build the service around them to make sure that they get the support they need.鈥 For homeowners, he explains, that could be about comfort; for technology fans, it might involve a device that connects their lights to their phone; for business owners, it is often about cost savings. Shift has also started working on a Green Schools program brought to schools by Efficiency Nova Scotia. Its goal is to educate students about energy efficiency and environmental sustainability.

Shift inspires Stoneman and his colleagues. 鈥淵ou wake up and you鈥檙e excited to go into the office,鈥 he says, 鈥渂ecause you know that at the end of the day, you will have made a tangible difference in somebody鈥檚 life. We hear from businesses that are able to save money and because of that continue on. We talk to people who enjoy the products that we鈥檝e given them and it really makes a difference.鈥

He also notes that Shift embodies the goals of Nova Scotia鈥檚 recent Ivany Report by keeping young people in the province: 鈥淲e had two of our recent hires say that had they not gotten this job, they were going to Toronto.鈥 Shift employs five SRES students and graduates, and has previously hired SRES interns. 鈥淲e鈥檝e found that a lot of the top candidates in job searches happen to be SRES students. They鈥檙e passionate, they鈥檙e motivated, they鈥檙e high achievers, and they鈥檝e all been great communicators.鈥 Stoneman is thrilled to have SRES students working at Shift, and maintains a strong relationship with the faculty, staff and students, speaking in classes each year. 鈥淪RES gave me so much,鈥 he says. 鈥淚t was this turning point in my life where I went from unbridled passion to a focus and a goal and I just want to make sure that other students have that same opportunity.鈥

Shift currently has 15 employees including Stoneman, MacDonald and Preeper at the helm, and continues to expand its base of clients. 鈥淚 don鈥檛 think it鈥檚 going to be the same in five or ten years,鈥 he says. 鈥淚 hope it鈥檚 evolved.鈥 Stoneman sees himself with Shift for years to come, doing the work he loves. 鈥淚 think as an environmentalist you always want to change the world鈥檚 mindset,鈥 he says. 鈥淭his is positive work.鈥

(L to R) Brittany MacGillivray, MREM 鈥12; Cameron Tucker, BMgmt Candidate; Jessica Ellis, MREM 鈥15; D.M. Stoneman, MREM 鈥10; Sarah Rosenblat, MREM 鈥16 and Trudy Spooner, MREM 鈥09.