Program Access and Troubleshooting
Welcome to the CPE program registration, course access and troubleshooting page!
CPE Courses, Webinars and Accreditations:
Register for a program or webinar, all of our registrations are online.
Live webinar information can be found here (registration is not required):
Accreditation applications must be submitted online!聽
Accessing your course content:
Our courses are available in OpenDal - we are no longer using Brightspace.
- Log into your student portal -
- If your username ends in @dal.ca, log in using the first panel (I have a NetID)
- If your username starts with Open_X, log in using the centre panel (I have an Open_X username)
- Navigate to the 鈥楽tudent Home鈥�
- Click on the yellow 鈥楢ccess my Courses in OpenDal鈥� button at the top of the page, or select 鈥楢ccess LMS鈥� on the left side menu.
- to view a PDF guide to registering for and accessing CPE programs
Confirmation of Completion records
Please allow up to 3 business days for course completion records to be updated in our system.聽 We will do our best to have these available quickly 鈥� your patience is appreciated!
Once our systems update to reflect completion, you can access your course completion records in the Student Portal > My Enrolment History.
Troubleshooting
Most login or access technical issues can be corrected by:
- Clearing your browsers cache
- Accessing the material in a new browser
- 聽Saved browser data and passwords can cause conflicts with the login or display of many systems.聽 These conflicts appear as password or account errors, display errors and validation errors.
If you are having trouble with your NetID account 鈥� you can self serve many errors here: 聽 If you are needing聽technical support for your NetID, please call the HelpDesk - 902-494-4357 ext 1 or email聽support@dal.ca聽We do not have the access to reset or look up this information.聽 Please note the Helpdesk will not be able to assist with an OPEN_X username issues 鈥� we will assist with these as soon as possible.
to view a PDF guide to registering for and accessing CPE programs